---
title: FAQ
date: 2022-07-22T11:02:35+00:00
modified: 2026-10-13T20:48:58+00:00
type: page
url: https://libertybudsnyc.com/faq/
slug: faq
---


# FAQ

### FAQ

 We’ve answered the most common questions about Liberty Buds—from product selection and pickup details to our loyalty program and delivery options across Manhattan.

 ## FAQ | New York, NY | Liberty Buds

   [What is the difference between a smoke shop and Liberty Buds?]() We are a NYS licensed dispensary that carries products from NYS licensed Growers/Processors. Every product is vigorously tested for pesticides and heavy metals.

   [What payment options are available?]() Currently we accept cash & debit. We have onsite ATM for your convenience.  
Also ACH payment option (Zenco) is available while paying.

   [Do you have delivery services?]() Yes! We provide delivery services in NYC to our surrounding area.

   [Can I return a item?]() NYS law does not allow return on any items. In the case of defective hardware such as leaking vape or defective cart, store credit will be given upon managerial approval.

   [Where is Liberty Buds located?]() We’re located at [1115 1st Ave, New York, NY 10065](https://maps.app.goo.gl/df3RcL6wKUnURn5UA), between 61st and 62nd Street on the Upper East Side. Walk-ins are always welcome.

   [What are your store hours?]() **Sun:** 9AM – 9PM  
**Mon – Sat:** 9AM – 11PM

   [How can I contact you?]() **Phone:** [(646) 351-6975](tel:6463516975)  
**Email:** [support@libertybudsnyc.com](mailto:support@libertybudsnyc.com)

   [What types of cannabis products do you carry?]() We offer a full range of New York State–licensed cannabis including flower, prerolls, edibles, vapes, tinctures, concentrates, rosin, tablets, and CBD-rich products. Everything is lab-tested and state compliant. [Shop Our Full Menu](https://cart.libertyshopnyc.com/index.cfm)

   [Do you sell accessories?]() Yes, we carry rolling papers, grinders, vape batteries, and other cannabis essentials.

   [Can I get cannabis delivered?]() Yes. We offer fast and secure cannabis delivery throughout eligible parts of New York City. Age verification is required. For full details, stop by or give us a call.

   [How old do I have to be to shop here?]() You must be **21 or older** with a valid government-issued photo ID. Expired or digital IDs cannot be accepted.

   [Is cannabis legal in New York?]() Yes. Adults 21 and over can legally purchase and possess cannabis in New York State. Smoking is only allowed in places where tobacco use is permitted. It is not legal in vehicles, schools, or federal buildings.

   [What if my vape cartridge doesn’t work?]() Bring the cartridge and receipt into the store. Our team can help troubleshoot and assess whether a replacement is appropriate based on state regulations.

   [What should I do if I consume too much cannabis?]() If you feel lightheaded, anxious, or unwell, stay calm, drink water, and rest in a quiet place. If a child or pet accidentally consumes cannabis, call Poison Control at 1-800-222-1222 right away.

   [Do you have wellness products or low-dose options?]() Yes. We offer CBD tinctures, low-dose gummies, 1:1 THC:CBD products, topicals, and other balanced formulations designed for comfort, clarity, or relaxation.

   [Can you help me learn more about safe cannabis use?]() Yes. Our team is trained to help with questions about strains, dosing, effects, and product types. We also recommend the New York Office of Cannabis Management and Poison Control for trusted public safety information.

   [Do you research your products?]() Yes. Every product we carry is reviewed for lab testing, brand integrity, and real-world performance. We only sell items we trust.

   [Is Liberty Buds involved in the local community?]() Absolutely. We support neighborhood engagement, safe cannabis education, and local events. Learn more on our Community page.

   [I still have questions. What should I do?]() Call us at [(646) 351-6975](tel:6463516975), email [support@libertybudsnyc.com](mailto:support@libertybudsnyc.com), or stop by the store any time. We’re here to make sure you leave informed and confident.

 ![A display of cannabis products at our dispensary](https://libertybudsnyc.com/wp-content/uploads/2025/05/flower-display.jpg)